H .J. Electronics – Offers Headset for Telephone and Wireless Operators, Call Centers Software, Call Center Solutions, Voice Logger in Maharashtra, India.  
Telephone Voice Recorder Voice Logger
HOME    |    OUR PROFILE    |    PRODUCTS    |    CUSTOMERS    |    CUSTOMERS SUPPORT   |    Download    |    JOIN THE TEAM    |    CONTACT US    |    E-MAIL
   

  Customer Popup / CRM  

 

Working of Customer Popup / CRM
 
The moment an incoming call lands, Customer Popup / CRM identifies the Caller number and sends the data to your PC. The back-end software punches the incoming number to the Data Bank and a window screen pops-up on your PC Monitor displaying detailed information of the Caller.
 
 
Advantages
Popup the client information instantly on incoming call and support edit or modifying client information on LAN by operator. (Including the VIP customer and Black-list), and the incoming telephone number can be pointed to a PC.

On an incoming call (first ring) and before lifting the handset, the operator sees the pop-up menu of the caller and answers the call accordingly. The information bank is so well designed and integrated that in the shortest possible time, the caller is attended and answered accordingly. Customer Popup / CRM creates a professional edge of your organization and saves valuable time of the caller as well as your operator.
 
 
 
Function Discription
  • Display CallerID on the monitor of computer
  • Display Caller Information (User name, address, traffic)instantly
  • Call ID and Customer information searching
  • Transfer the Call ID information to other clients on LAN
  • Adding and modifying Caller information from client on LAN
  • Auto filtrate the unwanted Tel number in the Call ID
  • Popup the blacklist instantly
  • Provide the interface sending caller information to other CRM software
 
Technical
  • Compatible to DTMF and FSK lines.
  •  Compatible to Windows 2000\XP\2003
  •  Can be connected to any PABX / KTS with CLIP on extension. 
 
Applications
  • Call Centres
  •  Sales Departments
  •  Service Departments
  •  Doctors
  •  Chartered Accountants
  •  Marketing Organizations
  •  Business Consultants
  •  Insurance Advisors
  •  Architects
  •  Builders
  •  Share Brokers
  •  Hotels and Resorts
  •  Automobile dealers
  •  Banks
  •  Financial Institutes and advisors.
 
 
TELEPHONE VOICE RECORDER / VOICE LOGGER  |   CUSTOMER POPUP / CRM  |   LEAVE WORDS / VOICE MAIL SYSTEM   |   CHAMELEON HEADSETS KYUNG - JIN HEADSETS  |   WIRELESS HEADSET  |   HEADSETS AMPLIFIERS  |   HEADSET TELEPHONE   |  VOICE RECORDING SOFTWARE (VRS)  |  CALL ACCOUNTING SOFTWARE  (CAS)  |   Ivr / Intrective Voice Response System